Introducing the New Prompt History Feature in AGENT AI Chat Bot!

We are thrilled to announce a powerful new feature available exclusively for our top-tier accounts: the Prompt History. This feature provides a detailed view of the prompts used during message processing, offering insights into how your AGENT AI Chat Bot formulates its responses.

Explore Your Prompt History

With the Prompt History feature, you can now view the entire history of prompts that were executed when a message was processed. Here’s a quick guide on how to access and utilize this new feature:

1. Accessing Prompt History:

   • Click on any message within your chat interface.

   • At the top, you'll see various options. Select the option to view the prompt history.

2. Detailed Insights:

   • You'll see a comprehensive list of all the prompts that were run during the message processing.

   • For example, you can view prompts related to safety checks, goal checks, and main decision points.

3. Technical Details:

   • The feature provides technical details such as the temperature setting, prompt tokens, completion tokens, and the model used for processing.

Modify Your Bot Settings

The Modify Bot page is automatically generated based on the prompts configured in your Bot settings. Here’s what you can explore:

1. Main Prompt Section:

   • This section includes key prompts and objectives such as interest in your example transcript and motivation objectives.

2. Populated Text:

   • Navigate back to your Account dashboard and click on a message to see where certain texts are populated within the conversation.

   • For example, the "reason for selling property" is an injected part of the conversation history, followed by the AI-generated response.

Analysing and Replicating Responses

Want to dive deeper into how your bot came up with a specific response? Here’s how:

1. Copying Messages:

   • If you want to understand how a particular response was generated, you can copy the message text.

2. Search and Replicate:

   • Select the button that the message originated from and search for that specific text.

   • You can see the exact prompts that were run to generate the response.

3. Using ChatGPT for Further Analysis:

   • Take it a step further by opening up ChatGPT.

   • Paste the copied message, select the model, set the temperature, and max length, and run it yourself.

   • This allows you to replicate the exact response and experiment with different prompts to see how the responses can be altered.

Benefits of Prompt History

The Prompt History feature offers several benefits:

• Transparency: Provides clear visibility into how your chatbot operates, enhancing trust and reliability.

• Optimization: Allows you to fine-tune and optimize prompts for better performance.

• Troubleshooting: Aids in diagnosing issues with bot responses by showing the entire decision-making process.

Conclusion

The Prompt History feature is a significant enhancement for AGENT AI Chat Bot, providing you with the tools to understand, optimize, and control your bot’s responses more effectively. This feature is available exclusively for our top-tier accounts, ensuring you have access to the best tools to elevate your customer service experience.

For more information on how to leverage this feature, visit our official AGENT website and explore the blog section for additional insights and tutorials.

Discover the full potential of AGENT AI Chat Bot with our top-tier features. Subscribe to our updates for more exciting features and improvements