Boost Lead qualification
& Sales conversions with
aGENT AI CHAT BOT.
Boost Conversions with AI that Feels Human. Our intelligent chatbot engages visitors, qualifies leads, and drives appointment bookings 24/7, driving business growth.
About AGENT
AGENT isn't just another customer engagement solution; it's a testament to innovation and excellence. Developed by I Need Leads Ltd, a leading full-service digital marketing agency, AGENT represents the culmination of years of dedication to redefining how businesses generate and manage leads and interact with their customers.
Our mission is clear: to empower businesses of all sizes with the tools and intelligence they need to succeed in today's fast-paced digital landscape. We understand that customer engagement, sales activation, and support are the cornerstones of any successful enterprise. That's why we've poured our expertise into creating AGENT, a solution that combines advanced natural language processing, intelligent chatbots, and the latest in machine learning.
Our commitment to excellence doesn't end with development; it extends to ongoing support and evolution. AGENT is a product that adapts, learns, and grows with your business, ensuring that you stay ahead of the competition.
PERSONALISATION
Advanced natural language processing to understand each customer's unique needs, providing tailored responses and recommendations.
EFFICIENCY
A team of bots handles multiple customer queries at once, automating repetitive tasks, reducing wait times, and resolving issues quickly.
ENGAGEMENT
creation of an engaging customer journey. It not only anticipates but also fulfils customer needs, nurturing loyalty, and igniting a cycle of repeat business.
THE AGENT AI CHAT
BOT ADVANTAGE
The AGENT AI Chat Bot advantage lies in its dynamic lead qualification capabilities. Unlike generic chatbots, AGENT empowers you to design targeted conversation flows through its unique ''Objective Builder.'' This ensures you gather the most relevant information while eliminating distractions. The result? A more efficient sales funnel and higher-quality leads, all managed within the powerful AGENT platform.
About AGENT
AGENT isn't just another customer engagement solution; it's a testament to innovation and excellence. Developed by I Need Leads Ltd, a leading full-service digital marketing agency, AGENT represents the culmination of years of dedication to redefining how businesses generate and manage leads and interact with their customers.
Our mission is clear: to empower businesses of all sizes with the tools and intelligence they need to succeed in today's fast-paced digital landscape. We understand that customer engagement, sales activation, and support are the cornerstones of any successful enterprise. That's why we've poured our expertise into creating AGENT, a solution that combines advanced natural language processing, intelligent chatbots, and the latest in machine learning.
Our commitment to excellence doesn't end with development; it extends to ongoing support and evolution. AGENT is a product that adapts, learns, and grows with your business, ensuring that you stay ahead of the competition.
We’ll Show You
How It’s Done
We don't just talk about results; we demonstrate them. Our commitment to your success goes beyond words.
Join us as we walk you through real-world scenarios, showcasing how AGENT elevates customer engagement, supercharges sales activation, and revolutionizes support. Prepare to witness the future of customer interaction – because seeing is believing.
Work With Us If...
If you're ready to work with a dedicated partner, we're here to collaborate and help you achieve your goals.
You're hungry for innovation
Customer satisfaction is your priority
You're looking for increased conversions
Data-driven decisions are at the core of your business
You believe in continuous growth
Your Team Values Expertise
Boost your sales funnel with higher-quality leads
The AGENT AI CHAT BOT Advantage
The AGENT AI Chat Bot advantage lies in its dynamic lead qualification capabilities. Unlike generic chatbots, AGENT empowers you to design targeted conversation flows through its unique ''Objective Builder.''
Boost your sales funnel with higher-quality leads
The AGENT AI CHAT BOT Advantage
The AGENT AI Chat Bot advantage lies in its dynamic lead qualification capabilities. Unlike generic chatbots, AGENT empowers you to design targeted conversation flows through its unique ''Objective Builder.''
PRECISION LEAD QUALIFICATION:
Focus on what matters. AGENT qualifies leads accurately, saving your team time and effort.
DYNAMIC PROMPT
CONTROL:
Craft the perfect conversation. Tailor questions based on your ideal customer, ensuring you capture the most relevant information.
COST-EFFECTIVE
MESSAGING:
Reach more leads, spend less. AGENT automates lead qualification, reducing your cost per interaction compared to traditional methods.
PRECISION LEAD QUALIFICATION:
Focus on what matters. AGENT qualifies leads accurately, saving your team time and effort.
DYNAMIC PROMPT
CONTROL:
Craft the perfect conversation. Tailor questions based on your ideal customer, ensuring you capture the most relevant information.
COST-EFFECTIVE
MESSAGING:
Reach more leads, spend less. AGENT automates lead qualification, reducing your cost per interaction compared to traditional methods.
SEAMLESS CRMINTEGRATION
Seamless data flow. Qualify leads and update your CRM directly within AGENT, streamlining your sales process.
EFFORTLESS APPOINTMENTBOOKING:
Schedule meetings on autopilot. AGENT automates appointment booking, freeing your team to focus on closing deals.
AI TRAINING
MADE EASY:
Upload documents and leverage web scraping. Train your AGENT bot quickly and efficiently, ensuring it understands your specific needs.
SEAMLESS CRM
INTEGRATION
Seamless data flow. Qualify leads and update your CRM directly within AGENT, streamlining your sales process.
EFFORTLESS APPOINTMENTBOOKING:
Schedule meetings on autopilot. AGENT automates appointment booking, freeing your team to focus on closing deals.
AI TRAINING
MADE EASY:
Upload documents and leverage web scraping. Train your AGENT bot quickly and efficiently, ensuring it understands your specific needs.
Fine-Tune Lead Filtering:
Craft dynamic prompts that adapt to each interaction, zeroing in on the perfect prospects for your business.
Say Goodbye to Guesswork:
Say Goodbye to Guesswork: AGENT's AI engine cuts through distractions, ensuring your resources are invested in qualified leads who move the needle.
Seamless Field Updates:
Keep your customer data fresh and actionable with intuitive in-conversation updates. No more tedious form-filling - just natural, efficient data capture.
Appointments on Demand:
Make scheduling a breeze with built-in appointment booking. Let your bot handle the logistics, freeing up your team to focus on building relationships.
AI-Powered Cost Savings:
AGENT targets the right leads with laser precision, reducing unnecessary messaging and maximizing your ROI.
Train Your Bot:
Upload documents and leverage web scraping to continuously refine your bot's knowledge and tailor its responses to your specific needs.
Tailored Solutions:
We don't believe in one-size-fits-all. Work with our experts to craft a personalized AGENT experience that perfectly aligns with your business goals.
Constant Innovation:
Our team is always pushing the boundaries, ensuring your AGENT experience is always at the forefront of customer engagement technology.
Seamless CRM
Integration...
AGENT effortlessly integrates with your CRM platform, ensuring efficiency, data integrity, and personalisation. It automates processes, scales with your business, and works seamlessly with popular CRM systems like Salesforce and HubSpot, amplifying the power of your customer data.
Easily Qualify
Your Leads...
AGENT's advanced AI helps identify the best prospects with laser precision.
Dynamic Prompts: Custom prompts that adapt to each interaction, uncovering crucial insights about the lead's needs and budget.
AI-Powered Scoring: AGENT analyzes responses in real-time, assigning a qualification score based on your predefined criteria.
Instant Insights: Clear, actionable insights on each lead, saving time, effort, and resources for your business.
GOING BEYOND JUST CONVERSATIONS
we're all about
real conversations!
AGENT enables businesses to connect with customers through meaningful dialogue. Most significantly, AGENT helps you qualify leads during those interactions.
Effortless Lead Qualification: Weave natural questions into your conversations to uncover key information about your ideal customer profile. AGENT helps you qualify leads without feeling scripted or interrupting the flow of conversation.
Focus on the Right Prospects: Don't waste time chasing unqualified leads. AGENT helps you identify high-potential customers right away.
CRM Integration: Qualify leads and automatically populate your CRM within AGENT, streamlining your sales process.
Easily Qualify Your Leads...
AGENT's advanced AI helps identify the best prospects with laser precision.
Dynamic Prompts: Custom prompts that adapt to each interaction, uncovering crucial insights about the lead's needs and budget.
AI-Powered Scoring: AGENT analyzes responses in real-time, assigning a qualification score based on your predefined criteria.
Instant Insights: Clear, actionable insights on each lead, saving time, effort, and resources for your business.
Instant Insights: Your Ai Chat Bot has the ability to read your diary and manage bookings seamlessly.
GOING BEYOND JUST CONVERSATIONS
we're all about
real conversations!
AGENT enables businesses to connect with customers through meaningful dialogue. Most significantly, AGENT helps you qualify leads during those interactions.
Effortless Lead Qualification: Weave natural questions into your conversations to uncover key information about your ideal customer profile. AGENT helps you qualify leads without feeling scripted or interrupting the flow of conversation.
Focus on the Right Prospects: Don't waste time chasing unqualified leads. AGENT helps you identify high-potential customers right away.
CRM Integration: Qualify leads and automatically populate your CRM within AGENT, streamlining your sales process.
Seamless CRM
Integration with AGENT
AGENT effortlessly integrates with your CRM platform, ensuring efficiency, data integrity, and personalisation. It automates processes, scales with your business, and works seamlessly with popular CRM systems like Salesforce and HubSpot, amplifying the power of your customer data.
Powerhouse Features
Here's a sneak peek into what
AGENT brings to the table:
Intelligent Chatbots
Smart bots working in unison for efficient customer interactions.
Personalized Interactions
Tailoring each engagement for a unique customer experience.
Effortless Multitasking
Handling multiple queries concurrently for quick resolutions.
Adaptive Intelligence
Smartly switching bots for seamless and empathetic interactions.
Continuous Learning
Constantly improving by learning from interactions and feedback.
Engagement Tools
Guiding customers with real-time recommendations, fostering loyalty.
Watch our Video
A preview of how AGENT can transform customer engagement, deliver exceptional sales activation, and enhance customer support. It's not just a chatbot; it's a dynamic solution in action.
Watch our Video
A preview of how AGENT can transform customer engagement, deliver exceptional sales activation, and enhance customer support.
It's not just a chatbot; it's a dynamic solution in action.
Client Testimonials
What Do They Say About Us
Hear From Our Clients
It's a game-changer! I closed five deals in a single week, and the best part is, AGENT handled the repetitive tasks, leaving me with more time to build relationships and grow my business. It's like having a dedicated sales assistant that never sleeps.
David
Agent User
AGENT's support features have been a revelation. Our response times have never been faster, and our customers are happier than ever. AGENT is the secret behind our improved customer satisfaction scores, and we couldn't be more delighted.
Wayne
Agent User
It's like having a dedicated team of experts available 24/7. Thanks to AGENT, we've seen a significant increase in conversions, and our customers love the quick and personalised support they receive.
Jade
Agent User
Easily Qualify Your Leads
Your CRM is filled with leads, but not all are equal. That's where AGENT steps in. We empower you to customise a chatbot that truly understands your business and achieves your unique lead qualification objectives.
By accurately qualifying leads, AGENT helps you focus your resources on the most promising prospects. This means higher conversion rates, improved ROI, and a more efficient sales process.
Easily Qualify Your Leads
Your CRM is filled with leads, but not all are equal. That's where AGENT steps in. We empower you to customise a chatbot that truly understands your business and achieves your unique lead qualification objectives.
By accurately qualifying leads, AGENT helps you focus your resources on the most promising prospects. This means higher conversion rates, improved ROI, and a more efficient sales process.
Read Our Latest
Blogs & Articles
From maximizing sales potential to creating meaningful customer connections, our blogs and articles are your gateway to staying ahead of the curve!
Calendar Issue Troubleshooting
Address incorrect availability being provided or erroneous booking confirmations – calendar booking issues.
If your bot is providing incorrect availability information or confirming a booking in error, this guide offers troubleshooting tips to address the issue. From checking integration settings to verifying calendar sync, you'll find solutions to ensure your bot's availability aligns with your schedule.
Is Your Bot Actually on the Booking Objective?
⭐️ most common issue ⭐️
Sometimes your bot may seem like it is in the process of booking but really it's on a different objective. Find a message in the dashboard where your bot appears to be responding incorrectly for booking and check which goal it's attempting at that stage. At this stage we can see that it's currently on our booking objective. Remember that bots are blind to your availability unless they are on a booking objective.
THE FIX: If your bot is talking about booking an appointment when it's not actually on the booking objective, you've likely told your bot about booking, appointments, availability, etc. in your MAIN tab. This is discouraged because it makes it more likely that your bot will falsely talk about booking appointments at the wrong time. Remove all mention of these things from your Main Tab.
Are You Using the ?
If you're using the custom calendar ID option, ensure you're referencing the permanent Calendar ID.
Calendars ➡️ Calendar Settings
This is the Calendar ID you will paste into this section if you are using "Other" as your calendar integration.
THE FIX: Use the permanent ID for your calendar, or select the calendar you want to use directly from the dropdown. If you're using a variable here, ensure the variable value is not blank.
Is the Availability Pulling in Correctly?
Locate the message where the bot has responded while attempting to book an appointment. Scroll to the bottom of that message, and you’ll find the exact prompt the bot is referencing for booking, including timezone and availability.
Timezone: If the contact has a timezone set in their contact details, that timezone will be used. If not, the location's timezone will be used. In cases where the timezone cannot be retrieved from the location, Eastern Time will be applied.
Availability: The bot scans the conversation and pulls in availability for dates that it considers relevan
.
THE FIX: If there is a timezone issue, ensure both your location and contact's timezone are correctly set. If you need to be able to book based on timezone in conversation, follow the article HERE. If the availability shown isn't correct, check your GoHighLevel calendar by clicking on your calendar link to confirm that the GoHighLevel Calendar Settings are configured to show the availability you expect. We pull availability based on your calendar settings.
To ensure the availability your bot is pulling matches the availability you’ve set, double-check your calendar settings for accuracy.
GoHighLevel ➡️ Settings ➡️ Calendars and Edit the calendar.
Here, you can ensure that your availability is correctly set for the calendar you want your bot to use for conversational booking.
Have Max Attempts for the Booking Objective Been Reached?
By reviewing the conversation in my AGENT AI Chat bot dashboard, I can see how many times each of my objectives has been attempted. In this case, my bot has attempted to schedule this appointment twice.
When I go to Modify Bot > Objectives and click on my booking objective, I can see that I have set Max Attempts to 2. My bot has tried twice to book, but since we didn't settle on a time, a booking error will occur. The bot will then reply with a message similar to the one below.
THE FIX: We generally recommend leaving Max Attempts off for booking objectives. However, if you want the bot to try to settle on availability a specific number of times, you should increase the Max Attempts setting. Keep in mind that every response the bot gives will count as an attempt. Even if the lead says something unrelated to booking, as long as it remains on the booking objective, it will still count as an attempt. It’s important to give the bot enough chances to work its conversational booking magic.
Discover the
SAVINGS with
AI vs. HUMAN SETTERS?
Read Our Latest Blogs & Articles
From maximising sales potential to creating meaningful customer
connections, our blogs and articles are your gateway to staying ahead of the curve!
Calendar Issue Troubleshooting
Address incorrect availability being provided or erroneous booking confirmations – calendar booking issues.
If your bot is providing incorrect availability information or confirming a booking in error, this guide offers troubleshooting tips to address the issue. From checking integration settings to verifying calendar sync, you'll find solutions to ensure your bot's availability aligns with your schedule.
Is Your Bot Actually on the Booking Objective?
⭐️ most common issue ⭐️
Sometimes your bot may seem like it is in the process of booking but really it's on a different objective. Find a message in the dashboard where your bot appears to be responding incorrectly for booking and check which goal it's attempting at that stage. At this stage we can see that it's currently on our booking objective. Remember that bots are blind to your availability unless they are on a booking objective.
THE FIX: If your bot is talking about booking an appointment when it's not actually on the booking objective, you've likely told your bot about booking, appointments, availability, etc. in your MAIN tab. This is discouraged because it makes it more likely that your bot will falsely talk about booking appointments at the wrong time. Remove all mention of these things from your Main Tab.
Are You Using the ?
If you're using the custom calendar ID option, ensure you're referencing the permanent Calendar ID.
Calendars ➡️ Calendar Settings
This is the Calendar ID you will paste into this section if you are using "Other" as your calendar integration.
THE FIX: Use the permanent ID for your calendar, or select the calendar you want to use directly from the dropdown. If you're using a variable here, ensure the variable value is not blank.
Is the Availability Pulling in Correctly?
Locate the message where the bot has responded while attempting to book an appointment. Scroll to the bottom of that message, and you’ll find the exact prompt the bot is referencing for booking, including timezone and availability.
Timezone: If the contact has a timezone set in their contact details, that timezone will be used. If not, the location's timezone will be used. In cases where the timezone cannot be retrieved from the location, Eastern Time will be applied.
Availability: The bot scans the conversation and pulls in availability for dates that it considers relevan
.
THE FIX: If there is a timezone issue, ensure both your location and contact's timezone are correctly set. If you need to be able to book based on timezone in conversation, follow the article HERE. If the availability shown isn't correct, check your GoHighLevel calendar by clicking on your calendar link to confirm that the GoHighLevel Calendar Settings are configured to show the availability you expect. We pull availability based on your calendar settings.
To ensure the availability your bot is pulling matches the availability you’ve set, double-check your calendar settings for accuracy.
GoHighLevel ➡️ Settings ➡️ Calendars and Edit the calendar.
Here, you can ensure that your availability is correctly set for the calendar you want your bot to use for conversational booking.
Have Max Attempts for the Booking Objective Been Reached?
By reviewing the conversation in my AGENT AI Chat bot dashboard, I can see how many times each of my objectives has been attempted. In this case, my bot has attempted to schedule this appointment twice.
When I go to Modify Bot > Objectives and click on my booking objective, I can see that I have set Max Attempts to 2. My bot has tried twice to book, but since we didn't settle on a time, a booking error will occur. The bot will then reply with a message similar to the one below.
THE FIX: We generally recommend leaving Max Attempts off for booking objectives. However, if you want the bot to try to settle on availability a specific number of times, you should increase the Max Attempts setting. Keep in mind that every response the bot gives will count as an attempt. Even if the lead says something unrelated to booking, as long as it remains on the booking objective, it will still count as an attempt. It’s important to give the bot enough chances to work its conversational booking magic.
Discover the SAVINGS with
AI vs. HUMAN SETTERS?
NAVIGATION
RESOURCES
CONTACT
FOLLOW US
© Copyright 2023. AGENT by I Need Leads Ltd. All Rights Reserved.
NAVIGATION
RESOURCES
CONTACT
FOLLOW US
© Copyright 2023. AGENT by I Need Leads Ltd.
All Rights Reserved.
Elevating Engagement, Empowering Growth with AGENT Ai Chat Bot
by I NEED LEADS LTD.
NAVIGATION
